Shipping Policy

Thank you for visiting and shopping at ​Green Knight Multimedia

  • UK Shipping is free on orders over £20
  • All orders are processed within one working day
  • Delivery estimate is 2-3 working days within the UK mainland.
  • Orders are not shipped or delivered on weekends or holidays
  • If we are experiencing a high volume of orders, shipments may be delayed by a few days

Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

For deliveries outside the UK, please contact us to get a quote.

Return and Refund Policy

Thank you for your purchase with us.

In the event that you are not completely satisfied with your order, you have 30 days to return the goods.

Please contact us on: [email protected] quoting your order number and reason for return.

Please return to the following address:

St Andrew’s Press
FAO: GKM Returns
Unit 3, Keward Mill Trading Estate,
Jocelyn Dr,
Wells
BA5 1DA

Refund is issued back onto the original payment method used for the purchase once the goods are received. Refunds to credit or debit cards can take up to 30 days depending on the card company.

Please keep in mind that any item sent for a full refund must be delivered in the same condition as you received it.

In the event an item is received broken or damaged, then you will be given a full refund or we’re happy to exchange the item, depending on what you are likely to prefer.

Please note that it is the customer who is responsible for return shipping fees and we cannot take responsibility for the delivery time or loss of a returned package, so we recommend using tracking numbers to ensure your package is returned to us.

Contact Us

If you need to talk to someone about your return or refund, we’re here to help.
Feel free to email us at [email protected]